Perlecta — Account and Data Deletion

You can delete your Perlecta account and its associated data at any time. There are two ways to do it, and both have the same result.

1. From inside the app (immediate)

Settings → Delete Account

Your account and data are deleted as soon as you confirm. No waiting, no need to contact us.

2. By email (if you already removed the app)

If you have uninstalled the app or cannot sign in, write to us from your registered email address:

[email protected]

Subject line “Account deletion request” is enough; no other information is required.

We ask you to send the request from your registered address because that is how we verify your identity. If the request comes from a different address, we must confirm that the account is really yours — this is the only safeguard preventing someone else from deleting your account.

Requests are completed within 30 days at the latest; in practice it is much faster, as it is the same one-tap operation available in the app.

Deleting part of your data without closing your account

You do not have to give up your account to remove your data:

Your templates: deleted individually from the Templates screen in the app.
Unfinished scans: deleted from the review screen; even if you do nothing, they are removed automatically within one hour.
The content of completed scans: not stored at all — it is erased from the server as soon as your file is produced, leaving only the fact that a scan happened on that date.

If you need help with any of these, write to [email protected].

What gets deleted

Data	What happens
Account details (email, name, password, Google/Apple link)	Deleted
Your scan records	Deleted
Your templates	Deleted
Your usage counters	Deleted
The content of documents you scanned	Not stored in the first place — removed from the server as soon as processing ends
Your Excel/Word output files	Not kept on our servers; they exist only on your device and, if you chose so, in your own Google Drive

What remains after deletion — plainly stated

After deletion, the only thing left with us is an irreversible digest of your email address (not the address itself, but a one-way marker derived from it). It exists for a single reason: to prevent the free trial from being repeated indefinitely by deleting and re-creating accounts. This marker cannot be used to reach your identity, your address or your documents.

In addition, any payment or invoicing records we are legally required to keep are retained for the period required by applicable law. Details: Privacy Policy.

If you have a subscription — important

Deleting your account does not cancel your subscription. Subscriptions are managed by Google Play; if you do not cancel it, billing continues and you receive no service in return.

So please do it in this order:

First cancel your Perlecta subscription in Google Play → Subscriptions
Then delete your account

Questions or objections

For anything related to your deletion request: [email protected]. Your rights and how to exercise them are described in detail in our Privacy Policy.