Perlecta — Terms of Use

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Last updated: 5 October 2026

1. Description of the Service and Acceptance

These terms of use govern the use of the Perlecta mobile application provided by Dedeyunus Keskin (sole proprietor; "Perlecta", "we"). Perlecta is a mobile application that converts photographs of paper or digital documents into tables or text using AI-assisted OCR (optical character recognition) technology. Alongside this main function, and depending on your plan, the following additional tools are offered: file format conversion (§3.1), invoice recognition, table generation, translation, document summary, saving to Google Drive, and voice-to-text input. Which tool is included in which plan is shown, kept up to date, on the plan screen inside the app; some tools are available only in paid plans. By downloading the app, creating an account or using it, you are deemed to have accepted these terms. If you do not accept the terms, you must not use the application.

2. Account and Registration

• You may need to create an account to use the application. You are responsible for the accuracy of the information you provide during registration.
• Perlecta is not designed for children (see Privacy Policy §7); we do not knowingly collect data from children. If it is determined that you are a minor or that you lack the capacity to contract, your account may be terminated.
• Keeping your account and password secure is your responsibility.

3. Subscriptions, Automatic Renewal and Cancellation

Perlecta offers a free initial use (one-off introductory scans followed by a time-limited daily entitlement — see "Free Use" below) together with paid subscription plans that carry a monthly or annual quota. Which plans are on sale and what they contain is shown, kept up to date, on the plan screen inside the app — these terms do not undertake that any particular plan is on sale. A plan marked "under construction" in the app means it is not yet being sold, and we make no commitment whatsoever regarding that plan.

• Pricing and Collection: Applicable subscription fees are displayed and collected directly through the Apple App Store or the Google Play Store.
• Automatic Renewal: Paid subscriptions renew automatically at the end of each billing period (monthly/annual) within the framework of the relevant store's rules, until you cancel.
• Cancellation: Subscription cancellations must be made directly through your device's app store account settings (Apple ID or Google Play Subscriptions). Because Perlecta does not collect payments through its own systems, we cannot cancel your subscription on your behalf.
• Periodic Quotas (Subscription Period, No Carry-Over): The monthly scan entitlements provided with a subscription renew according to your subscription's renewal day — that is, according to the day you purchased, not according to the calendar month. If you subscribed on the 7th of the month, your quota resets on the 7th of every month and a new period begins. If the day you subscribed does not exist in a given month (for example, you chose the 31st and February arrives), the quota renews on the last day of that month; this is the same as the store's billing rule. You can also see the date on which your quota will renew inside the app. Monthly entitlements not used within the period expire at the end of that period and do not carry over to the next one. By contrast, one-off scan credits assigned to your account (for example introductory credits) are not removed unless they are used; starting, changing or ending a subscription does not affect these credits.
• Free Use (Time-Limited Trial): Free accounts are granted a certain number of one-off introductory scans so that you can get to know the product. Once your introductory scans are used up, 1 free scan per day is provided for a limited period (for the number of days stated explicitly in the app and on our store page). When that period expires, the entitlement to new free scans ends. Even after the period expires, your access to your existing documents is not blocked; you can continue to view, edit and export your documents. Free use is not a commitment; its scope and duration may be changed prospectively.
• First 2 Days of a New Subscription — Temporary Daily Limit: When you start a new subscription or upgrade your plan, a temporary limit applies to the number of scans per day for the first 48 hours (Starter 25, Pro 50, Ultra 125 scans/day). When that period ends the limit is lifted automatically; you can then use your entire monthly quota at whatever pace you wish. Entitlements held back by the limit are not lost — your monthly quota remains intact. The purpose is to limit abuse, not to restrict the service; when you reach the limit the app tells you that it is temporary and when it will be lifted.
• Account Deletion and Expiry of Entitlements: When you delete your account, your unused scan entitlements (including introductory credits and the free use entitlement) expire and cannot be recovered. Since the trial entitlement is granted only once per e-mail address, if a user who has deleted their account registers again with the same e-mail address, the trial entitlement is not granted again. For this check, an irreversible cryptographic digest of your e-mail address is retained (details: Privacy Policy).

3.1 File Format Conversion and Fair Use Limits

In addition to scanning, Perlecta also offers a file conversion tool (Word→PDF, Excel→PDF, PDF→Word, PDF→Excel). This tool is free in all plans, but it is not unlimited, because every conversion consumes real processing power on the server. The limits in force are:

• When you exceed a limit, the operation is not carried out and you are shown a message explaining why; this is not a malfunction. No scan credit is spent on a request that hits a limit.
• Unsupported conversions: Word↔Excel conversion is not offered. Because a text document and a spreadsheet are not structurally the same thing, the result of such a conversion is not reliable; rather than leaving a button that does not work, this option has been removed.
• These limits exist for fair use and may be changed prospectively; the figures for paid plans will be reviewed during the initial period of the service. Changes to limits are subject to the transparency rule in §5.

4. Refunds and Credit Refunds

• Monetary Refunds: Payments are taken through Google Play or the App Store. To request a refund you can use the store's own refund option or write to info@perlecta.com. For purchases made through Google Play, we will refund your order where applicable consumer law requires it. For App Store purchases, refunds can only be issued by Apple.
• Technical Credit Refunds: If a technical interruption originating from Perlecta's servers, from our API providers or from a software fault occurs and your document cannot be processed, the "scan credit" spent on that operation is refunded to your account automatically, within reasonable daily limits set to prevent abuse. This is not a monetary refund but compensation for a service entitlement that could not be used.
• Repeated Refund Requests: If two or more monetary refunds occur for the same account, the daily scan limit applies to that account for 90 days from the most recent refund, and the periodic quota counter is not restarted during that time. After 90 days the limit lifts on its own. Your entitlement is not taken away — you continue to use the service you paid for; only your daily pace is limited. This rule exists to prevent the pattern of "purchase → consume the quota → obtain a refund → purchase again". If the pattern continues, the account may be suspended under §10; a suspended account can still access and export its documents.

4.1 Your Right to Cancel (EU/EEA, UK and Gibraltar consumers)

If you are a consumer in the European Union or the European Economic Area (including Germany, Austria, Luxembourg and Liechtenstein), the United Kingdom or Gibraltar, you have a statutory right to withdraw from the purchase within 14 days of making it. A Perlecta subscription is a digital service, and the app store states that for digital services this right applies and that you may cancel within 14 days for a full refund.

Where to exercise it: your purchase contract is made with the app store, not directly with us — the store is the seller and processes all payments. You therefore exercise this right through the store, using its own withdrawal form or refund flow: Google Play — refunds in the UK and EEA. If you have difficulty, write to us at info@perlecta.com and we will help you follow it up.

Nothing in these terms removes or limits this statutory right. This clause describes where to use it; it does not replace it.

5. Third-Party Dependencies and the Right to Change Prices/Quotas

Perlecta's core function, the OCR service, depends on the infrastructure of third-party AI providers (Google Gemini, Mistral AI; on the Ultra plan also Microsoft Azure and OpenAI). Therefore:

• Protection of the Current Period: Within a current, paid and ongoing subscription period (monthly or annual), your price cannot be increased retroactively.
• Changes for Future Periods: In the event of an extraordinary or permanent increase in the costs of AI providers, Perlecta reserves the right to update subscription fees and/or to reorganise scan quotas, effective from the next renewal period. Price changes are subject to the approval mechanisms in force at the relevant app store (Apple/Google); if you do not accept the change, your subscription is not renewed at the new price. A reduction in quota is handled with the same transparency as a price increase: it is notified at least 30 days before your renewal date, to the e-mail address registered to your account and/or on the plan screen inside the app; your right to cancel after such notice is reserved — quotas are never reduced silently or without notice.
• Change of Provider: Perlecta may change the AI provider or model running in the background without prior notice, in order to prevent service interruptions, improve performance or maintain resilience against cost fluctuations; this does not change the price/quota terms that apply to the user.

6. Accuracy of the Service and Limits of Responsibility

Perlecta is designed to transfer the text and tables in your document into digital form as they are, honestly and faithfully. The application shows you the reading confidence level for each cell (certain, uncertain, unreadable) and offers a "Confirm and Save" step before saving; these tools reduce risk, they do not eliminate it.

• Margin of Error: By the nature of AI technologies, the extracted text or tables may contain errors, omissions, skipped words or misalignment. Perlecta does not guarantee 100% accuracy.
• Final Responsibility: The final check of every document processed through the application is entirely the user's responsibility. The user is obliged to compare and verify the presented text against the original document before saving it. Perlecta cannot be held liable for direct, indirect, pecuniary, non-pecuniary or legal damages that may arise from errors in text that is saved or shared without being verified.
• Retention of Results: The result files we generate are not kept on our server; they are stored only on your device. Backing up, securing and not losing these files is your responsibility. Perlecta is not responsible for the loss or deletion of files stored on your device, or for them becoming inaccessible when you change device or uninstall the application.
• Special Warning for Critical and Official Documents: When scanning documents with legal, medical, financial or official validity (court documents, contracts, invoices, prescriptions and the like), the application's output cannot be used on its own as an official basis or source of verification. Perlecta is not responsible for misinterpretations that may arise with such documents.

7. Intellectual Property

• User content: Ownership of the documents you upload for scanning and of the result files Perlecta produces belongs entirely to you. Perlecta claims no ownership rights over this content and does not use your documents to train its own AI models (see Privacy Policy §3.1). The image of your document is deleted as soon as processing is complete, without being stored on the server (when a PDF is submitted, the file is written to a temporary folder for the duration of processing so that it can be split into pages, and is deleted when processing ends — even if an error occurs; details in Privacy Policy §4); the result files we produce are likewise not stored on our server — they are generated, delivered to your device and exist only on your device (see Privacy Policy §4).
• Perlecta's intellectual property: The software, source code, design, interface, logo, trademark and all other intellectual property rights of the Perlecta application belong to Perlecta. You are granted only a limited, non-transferable right to use the application for personal or legitimate purposes.

8. Changes to the Service, Beta Features and Third-Party Restrictions

• Perlecta may add, remove or change features in order to improve the service.
• Some features may be offered as beta (trial); they may behave unexpectedly, or may be changed or removed.
• Because of quotas, rate limits or temporary access restrictions of third-party AI providers, some operations may be delayed or may temporarily fail to complete. If an operation cannot be completed at all, a credit refund is applied under §4. An honest in-between case: when one provider temporarily fails to respond, our system tries to complete the operation with the remaining provider instead of stopping — in that case you receive your result (a credit is spent and no refund is made), but because the reading was verified by a single source instead of two independent ones, the number of cells marked "uncertain" may increase. This is not concealment of an error but, on the contrary, its honest disclosure.

9. Prohibited Use

The following actions are prohibited and may lead to the termination of your account:

• Uploading confidential or private documents that do not belong to you or that you have no permission to process.
• Using the system to create documents that are unlawful, fraudulent, or that infringe the rights of third parties.
• Abusing the service by sending excessive requests through automated tools, bots or scripts.
• Reverse engineering the application, attempting to extract its source code, circumventing security measures, or obtaining API keys/credentials without authorisation.
• Using the service in a manner that violates applicable export control and sanctions legislation.

10. Suspension and Termination

• By Us: Where prohibited use or a breach of these terms is detected, Perlecta may suspend or close your account without prior notice. Suspension or closure of an account does not automatically cancel your subscription record at the app store — you must cancel your subscription separately through the store. Reinstatement of a suspended or closed account is not guaranteed.
• By You: You may stop using the application at any time and delete your account and data (Privacy Policy §5, "Settings > Delete My Account" / "Ayarlar > Hesabımı Sil" — takes effect immediately and is irreversible).

11. Force Majeure and Continuity of Service

Perlecta's service depends on third-party AI providers, on internet infrastructure and on mobile app stores. Perlecta cannot be held responsible for interruptions arising from earthquake, fire, power or internet outage, provider failure or shutdown, measures taken by official authorities, or similar events beyond our reasonable control; in such cases we will make reasonable efforts to restore the service as soon as possible. It is not guaranteed that the application will operate without interruption or error; for scans that cannot be processed because of an interruption, a credit refund is made under §4.

12. Support

Technical support is provided only through official communication channels (info@perlecta.com, and "Report a Problem" inside the app).

13. Limitation of Liability

Consumers in Germany, Austria, Switzerland, Liechtenstein and Luxembourg. Nothing in these Terms excludes or limits the mandatory rights you have as a consumer under the law of the country where you live — in particular your rights in respect of digital products. Our liability for intent and gross negligence, for injury to life, body or health, for breach of essential contractual obligations and under product liability law remains unaffected.

Consumers in Australia and New Zealand. Nothing in these Terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the Australian Consumer Law or the Consumer Guarantees Act 1993 (NZ) that cannot lawfully be excluded.

Consumers in Ireland, Malta, Gibraltar, Jersey, Guernsey and the Isle of Man. Nothing in these Terms excludes or limits the statutory rights you have for digital content and digital services under the law of the place where you live — including the Consumer Rights Act 2022 (Ireland), the Consumer Affairs Act (Cap. 378, Malta), the Supply of Goods and Services (Jersey) Law 2009 and the Trading Standards (Fair Trading) (Guernsey) Ordinance 2023.

To the fullest extent permitted by applicable mandatory consumer legislation, Perlecta is not liable for direct, indirect, incidental or consequential damages arising from the use of, or the inability to use, the application. In any event, Perlecta's total liability cannot exceed the amount you paid us for the subscription period (monthly or annual) that is the subject of the dispute.

What is never excluded. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot lawfully be excluded or limited. If you are a consumer, this paragraph prevails over anything else in this section.

14. Governing Law and Dispute Resolution

These terms of use are governed by the laws of the Republic of Türkiye. In disputes between us and commercial or corporate users, the Courts and Enforcement Offices of Kayseri have jurisdiction. Users who qualify as consumers always retain the right to apply to the Consumer Arbitration Committee or the Consumer Court at their own place of residence under the applicable legislation (Law No. 6502 on Consumer Protection); this article does not restrict that right.

Consumers outside Türkiye. If you are a consumer habitually resident in another country — for example in the Germany, Austria, Switzerland, Liechtenstein, Luxembourg, the United Kingdom, Ireland, Australia or New Zealand — choosing Turkish law does not deprive you of the protection of the mandatory consumer rules of your own country. Those protections continue to apply to you, and you may bring proceedings in the courts of the country where you live.

15. Additional Apple Terms (for iOS Users Only)

If you obtained the application through the Apple App Store, additionally:

• This agreement is between you and Perlecta only; Apple is not a party to it and is not responsible for the application or its content.
• Apple has no obligation to provide maintenance and support services.
• The investigation, defence and settlement of any intellectual property infringement claim is the sole responsibility of Perlecta, not Apple.
• Apple and its subsidiaries are third-party beneficiaries of these terms and have the right to enforce these terms against you directly.

16. Severability

If any of these terms is held invalid, this does not affect the validity of the remaining articles; the invalid article is reinterpreted in the way closest to its purpose.

17. Changes and Contact

Perlecta reserves the right to change these Terms of Use. For material changes (such as price, quota or the scope of liability), the notice and cancellation rights in §5 apply; for other changes, the date at the top of this page always shows the latest version. Questions: info@perlecta.com.